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          Terms of Service

          Terms of Service 

          By accessing and using our website and services, you agree to comply with the following Terms of Service:

          1. Use of Services: You agree to use 37Collares services and website solely for lawful purposes and in accordance with these Terms of Service. You shall not engage in any activity that may disrupt or interfere with the functioning of our website or compromise the security of our systems.

          2. Product Information and Pricing: While we strive to provide accurate and up-to-date information about our products, we do not guarantee the completeness, accuracy, or reliability of any product descriptions or pricing.37Collares reserves the right to modify or discontinue products or services without prior notice.

          3. Intellectual Property: All content on the37Collares website, including logos, images, text, and graphics, is protected by intellectual property rights and is owned or licensed by37Collares. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

          4. Third-Party Links: Our website may contain links to third-party websites or services.37Collares is not responsible for the content, availability, or practices of these third-party sites. Your interactions with such sites are at your own risk, and we recommend reviewing their respective terms of service and privacy policies.

          5. Limitation of Liability: In no event shall37Collares or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

          6. Indemnification: You agree to indemnify and hold37Collares and its affiliates harmless from any claims, damages, liabilities, or expenses (including legal fees) arising out of your use of our website, violation of these Terms of Service, or infringement of any third-party rights.

          7. Governing Law and Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of the US. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in the US. 

          COMPANY NAME: ROSE PEAR INC
          COMPANY ADDRESS: RICHER BIZ INC. 3719 MAIN ST STE 2C, FLUSHING, NY, 11354, USA(This is not a return address!)

           

          What is neoprene?

          Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

          Why does StrideOn use neoprene in its products?

          We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

          Is neoprene waterproof?

          Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

          Is neoprene easy to clean?

          Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

          Does neoprene provide padding or protection for my belongings?

          Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

          How does neoprene feel to the touch / against my skin?

          Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

          Do StrideOn shoes with neoprene or other materials provide arch support?

          Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

          Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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